Hi all,
Just looking into some Automation for our Service Requests to change the summary field (subject).
I've managed to use the 'COPY' option bring in a certain field
But I'd like to add in more. Would I need to do this via a JSON file?
Any help would be much appreciated!
Hi Jack,
you can edit the summary or any other field in an automation using smart values:
https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/
Hi guys, sorry, I've managed to sort it now.
I was entering the smart values wrong for the summary.
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Can you provide more information what you want to do on updating issue's summary field? Keep in mind that Summary field is a single line of text and there is a limitation of 256 characters.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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Hi Jack,
What exactly are you wanting to add? We need more specifics please.
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