Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Controlling CAB approvals

Hi team,

I've got change management in place, but occasionally one of my techs gets trigger happy. He's part of the CAB normally, but when he raises a Change Issue, I want to be able to lock him out of approving it. Not because he's naughty, but to make sure I get a chance to review the change prior to implementation. Is there a way to enforce this? i.e. Issue creator can't CAB approve a change?

Thanks in advance

1 answer

1 accepted

3 votes
Answer accepted
Jacob Vu Community Leader Dec 14, 2021

Hi @Angus Beath

You can do this with a validator - you'd create one to check if the current user is the one raising the ticket and if so, they can't approve their own tickets.


Hi Jacob,

thanks! I used a condition instead of the validator and it works :-)


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

634 views 5 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you