Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Connect to JSD to my mail server

Alexander Bavinov
Alexander Bavinov October 20, 2020

Hello, can you help me please, i cant connect JSD to my mail server. on JSD i have next error 

Не удалось установить соединение. Проверьте и исправьте следующие ошибки:

  • ConnectException: Connection refused (Connection refused)

On my mail server no error, when trying connect to mail server.

Please help me resolve this issue

Answer
Watch
Like Be the first to like this
349 views

1 answer

0 votes
Olga Videc
Olga Videc
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 20, 2020

Hello @Alexander Bavinov 

What service are you using? Office 365, Gmail? 

BR, Olga

View More Comments
Alexander Bavinov
Alexander Bavinov October 20, 2020

Hello,

 

I use my iRedMail mail server, this is postfix, dovecot server

Like
Olga Videc
Olga Videc
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 21, 2020

Hello, 

Sounds like a connection problem.

Have you tried following these troubleshooting steps from Atlassian?

https://confluence.atlassian.com/jirakb/how-to-troubleshoot-issues-with-the-email-channel-973489501.html

There is nothing in your mail server logs?

BR, Olga

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
SERVER
VERSION
8.13
TAGS
AUG Leaders

Atlassian Community Events

    See all events