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Connect to JSD to my mail server

Alexander Bavinov
Alexander Bavinov I'm New Here Oct 20, 2020

Hello, can you help me please, i cant connect JSD to my mail server. on JSD i have next error 

Не удалось установить соединение. Проверьте и исправьте следующие ошибки:

  • ConnectException: Connection refused (Connection refused)

On my mail server no error, when trying connect to mail server.

Please help me resolve this issue

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Olga Videc
Olga Videc Community Leader Oct 20, 2020 • edited Oct 21, 2020

Hello @Alexander Bavinov 

What service are you using? Office 365, Gmail? 

BR, Olga

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Alexander Bavinov
Alexander Bavinov I'm New Here Oct 20, 2020

Hello,

 

I use my iRedMail mail server, this is postfix, dovecot server

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Olga Videc
Olga Videc Community Leader Oct 21, 2020

Hello, 

Sounds like a connection problem.

Have you tried following these troubleshooting steps from Atlassian?

https://confluence.atlassian.com/jirakb/how-to-troubleshoot-issues-with-the-email-channel-973489501.html

There is nothing in your mail server logs?

BR, Olga

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