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Connect a Webshop to Service Desk

Oliver
Oliver October 5, 2020

Hey, 

I got a question.

We have a client who wants to connect his Webshop to a Jira Service Desk to use it as a "Complaint Portal":

But his customers should not know that they are leaving the Webshop.

 

Is this possible?

Sorry for my bad english..

 

Cheers

Oliver 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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October 5, 2020

The closest you can get is to proxy Jira such that it runs beneath the domain your web shop (e.g. mydomain.com/shop and mydomain.com/jira )

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Hiteshi
Hiteshi October 5, 2020

Hi Oliver,

 

I've the administrator rights in JIRA but still not able to see Archived option.

 

Thanks

Hiteshi

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