Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Confluence Pages searchable and have ability to use within Jira Ticket

Alex Swan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 14, 2024

 Working in Jira Cloud and also using Confluence Pages for Documentations. Is there a possible app or function within Atlassian to let the Documentation in Confluence be searchable within submitted Jira ticket and be used as attachments to the ticket for making it easy to share and communicate with team or other leaders? For more context, i am an agent within Jira Cloud and would like to use Confluence pages/documentations in my Jira ticket to share with Approvers or share it as internal comments for future agents to use it as feedback. 

Thanks

Alex 

1 answer

1 vote
Dan Breyen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 14, 2024

Hi @Alex Swan welcome to the Community.  If you Confluence Database is setup as Knowledge Base for your JSM project, You can use the Knowledge Base functionality in the Details section of your JSM ticket to search for articles and add them to the ticket.  You can also copy those links and email them for others to review.  

You can create new KB articles from within JSM and edit existing articles as needed.

Hope that helps.

Alex Swan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 14, 2024

Thank you @Dan Breyen

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events