Hi
When an external comment or notification is sent to a client from the Service Desk it sends from the .atlassian.net address. I'm trying to change this so when a client receives an email/notification from the Service Desk the email address shown is the company one we have set up where new issues/requests are sent to.
Currently helpdesk@onlyexcel.atlassian.net
Want to change to helpdesk@onlyexcel.com
I've configured the incoming issues/tickets with no problem but struggling with the outgoing updates.
Any help would be greatly appreciated!
Thanks
Kathryn
There are several posts in the Community on this. Here is one that should help answer - Outgoing-mail-from-own-domain
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