Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Configure Logo in Invitation Mail

Hannes
Hannes September 25, 2020

Hallo everybody,

I'm a little bit confused. We have not customized anything in the Templates for Customer Notifications:

 

Screenshot 2.PNG

 

But when I get the invitation mail...

screenshot 1.PNG

-> In the red circle there's a completely white logo displayed. Where does this come from? Can I override this?

 

Thanks guys!

Answer
Watch
Like Be the first to like this
282 views

1 answer

0 votes
Marco Brundel
Marco Brundel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
September 25, 2020

Hello,

If you choose to send a test mail from the Templates for Customer Notifications, is the completely white logo then also displayed?

regards, Marco

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events