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Como visualizao a quantidade de horas lançadas para um companhia?

Pessoal, boa tarde!

Trabalho com pacote de horas de atendimento para cada cliente, e precisaria tirar relatórios mensais com o consumo de hora de cada companhia.

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Carlos Faddul
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2024

@Vinícius Loesch - Optimum Tecnologia , tudo bem ?

 

Você pode usar o plugin do Tempo Timesheet para esta atividade ou caso seja no modo nativo, você pode adotar como padrão um campo de seleção com seus clientes dentro das issues.

 

Caso esta resposta tenha sido útil, peço que marque como "Accept Answer", senão peço que dê mais detalhes.

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Marcelo da Costa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2024

Hi Vinícus!

Your question is a bit generic. Could you please clarify the context and which Atlassian product you would like to use for that?

Hi Marcelo!

Thanks for your reply

I use Jira Service Management for ITSM issues. Every month, I make a checklist for each client, where I check the client's infrastructure. This task need to be automatic so that I don't forget.

Sorry, I have two questions and answered with another.

Anwered your question, I use Jira Service Management for ITSM issues, and I need a monthly report on clients' time consumption.

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