You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi,
We have JSM Cloud and Opsgenie before they bought Opsgenie. I recently saw an opportunity to get the product combined into one service. Has anyone done this in similar situation?
I have below questions on this if anybody can share their thoughts -
1) It seems we would lose Opsgenie direct support with merged product. What is your experience with this? Opsgenie has great chat support and I am very happy with that and afraid to lose it.
2) With the combined licensing, some Opsgenie users may not need to be on JSM and vice-versa. How do you manage this?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You might find the following article and useful - Should-i-merge-opsgenie-with-jira-service-management
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.