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¿Comó quitar la opción de crear comentarios si el issue está cerrado?

Tengo un issue que actualmente se encuentra cerrado, pero igual puedo agregar comentarios.

1 answer

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Hi Miguel,

It's possible to block anyone from commenting on a closed ticket by adding a property in the workflow.

Please, follow the steps below:

1 - Navigate to your workflows page, find the desired workflow, on the right-hand side click Edit.

2 - On this screen click on Diagram, right next to Text > On the workflow click on "Closed" status > On the right pane click "Properties".

3 - On Property Key type:


4 - And on Property value type:


5 - Add.

6 - Right above "Property Key" header click "workflow steps", to get back to your workflow (or you can navigate back by going to Workflows > Edit on the right-hand side to your workflow's name).

7 - Click on Publish Draft.

Hope this helps!


Like Angélica Luz likes this

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