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Co Manage a Client Jira Service Management Environment

I would like to co manage a client Jira Service Management environment.  Is there a way that I can do that?  This mean, I will be responsible for the billing and bill a client according to my rates for them.

Thanks

1 answer

1 accepted

2 votes
Answer accepted

@hung_giang 

Welcome to the community.  To answer your question, it will be the best for you to contact Atlassian Support and it's billing/account team directly for Atlassian's responses.

Your contract with your clients is between you and your clients.  I don't believe Atlassian will get involved.  Lastly, one will need to granted with Site Org admin role to manage the site.

Hope this help.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Thanks Joseph.  I have hard times navigating Atlassian websites to look for tech support or billing contacts.

Could you be so kind to point me to that direction?

Thanks,

Hung

@hung_giang 

https://support.atlassian.com/

Hope this helps.  If so, please click "Accept answer" when you have a chance.

Best, Joseph

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