I would like to co manage a client Jira Service Management environment. Is there a way that I can do that? This mean, I will be responsible for the billing and bill a client according to my rates for them.
Welcome to the community. To answer your question, it will be the best for you to contact Atlassian Support and it's billing/account team directly for Atlassian's responses.
Your contract with your clients is between you and your clients. I don't believe Atlassian will get involved. Lastly, one will need to granted with Site Org admin role to manage the site.
Hope this help.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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