I'm trying to build an automation where, upon selecting an appropriate resolution type on the resolution screen, the ticket would be cloned with an alternative ticket type. However, when looking into the automation options I'm not seeing Clone as an option in my "then" settings. Is there something I'm missing? I'm new to Jira so not sure if this can be set elsewhere which options should appear.
Hi @Kyle Weston
Looks like you are using the old automation module which us limited in functionality. You need to download jira automation as a plugin in the server environment. Link: https://marketplace.atlassian.com/apps/1215460/automation-for-jira-data-center-and-server?tab=overview&hosting=datacenter
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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