We have a few different service desk and then we have other software projects that are the back end to the service desk. If we have a next-gen project can we clone from there or to there from a classic project.
I just didn't know with the next-gen not having schemes and screens if that is possible.
Without apps I don't believe you can clone directly from a Classic to Next-Gen project, but you can definitely move an issue from Classic to Next-Gen. While Next-Gen doesn't have schemes, the Board column names act as the status names, so you would just need to choose the status as a part of the move operation.
I hope that helps!
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