You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
My clients emails are not going through to my service desk. I did the test under products and it showed a success message: No problems found with email settings configuration.
Successfully connected to the specified email server.
But when i go into the service desk i get this error
Retrying in 1440 minutes - Email pulling has failed 13 times consecutively (Reason: [AUTHENTICATIONFAILED] Authentication failed.)
I have tried sending an email to my service desk as well with no luck.