Sometimes the "Status" button disappears when I click this button. I didn't found out if there is a specific flow which causes this. I think it happens when the Status is Open and after I send out a customer notification. I worked on 5 or 6 tickets today and it happened 3 times.
I am also having this issue and others as of 12/6/22. I am having them only on Chrome and Edge browsers. I do not have issues on Firefox.
I also am having various elements intermittently loading incorrectly on Edge and Chrome reported by multiple agents through multiple service desk projects.
I have submitted a PCS ticket, but I wanted to share that with you all, in case you are experiencing similar issues.
Thanks for sharing! Please keep us posted on any response to your PCS.
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Hi @Ramon Boonstra ,
I have not experienced this particular issue. It sure feels like a browser related issue though. If you were able to reproduce it, then I would switch to another browser and retest it there.
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