Hello,
New to administering JSM and can use some help on how customer organizations work.
I currently have all our staff under one customer org (our business name) and I recently received a ticket that a staff member is getting ticket email notifications even though he was not mentioned in the ticket. Did placing our employees in a "organization" cause everyone in the receive ticket?
I hope I am making this clear and thank you for your help.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.