Checking some options in the system

[udi]

hello

is there option to enter organization and consumers with complete details like telephone , mobile , email , address?

  we want to have a list of all costumers with all the details.

thanks

[Sandra _Mindville_]

We have a case study about Insight as a CRM tool on our website, if you want to learn more: https://www.mindville.com/customer-success/crm-jira-insight-abano

Cheers,
Sandra 

[Marco Brundel]

Hello,

In JSD there is no functionality to add details to customers. you can realize this through the use of an app. For example with https://www.atlascrm.io/features/jira-service-desk-integration/ or to use https://marketplace.atlassian.com/apps/1212137/insight-asset-management, but then you must develop some links.

Regards, Marco

[Elise Beer]

As Marco stated with Atlas CRM you can add companies and contacts to your Jira Service Desk tickets. It is also possible to have a complete list of all customers. https://marketplace.atlassian.com/apps/1213313/atlas-crm-customers-and-sales-in-jira?