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Change sort for Atlassian Service Desk Customer Portal Groups

We are deploying Service Desk as an internal help desk solution. We have several groups that will be using it and are creating groups in the customer portal for each group's issue types. Is there anyway to change the order of the groups so that we can force Technology to be first not last?

1 answer

This would be a very useful feature across a range of Service Desks we are using.  We have worked around it by adding numbers to the groupings, which is a less than satisfactory solution:

 

01 - Technology

02 - Authorisations

 

 

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