Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Change sort for Atlassian Service Desk Customer Portal Groups

Andrea Hebert April 29, 2014

We are deploying Service Desk as an internal help desk solution. We have several groups that will be using it and are creating groups in the customer portal for each group's issue types. Is there anyway to change the order of the groups so that we can force Technology to be first not last?

1 answer

0 votes
Nathan Smith March 2, 2015

This would be a very useful feature across a range of Service Desks we are using.  We have worked around it by adding numbers to the groupings, which is a less than satisfactory solution:

 

01 - Technology

02 - Authorisations

 

 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events