Hi @harshad tarbundiya - I hadn't had a use case for this before so I tried setting up in my training environment using the EDIT ISSUE action. However, as soon as you select Issue Type, you'll get the following message:
Editing the issue type may put an issue into an inconsistent state with no transitions available.
It will only work if the destination issue type uses the same workflow.
Please see this Jira bug for more details.
So unfortunately, this is not possible.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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