Could you explain the user case?
It is not possible to assign colors to the jira tickets but you could use JSM queues to look at the unassigned tickets in the project.. See https://support.atlassian.com/jira-service-management-cloud/docs/what-are-queues/
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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