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Change colour for unassigned tickets

Can we change colour code of unassigned tickets coming into Jira?

1 answer

1 vote
Fazila Ashraf Community Leader Oct 28, 2021

Hi @Jerry C Paul 

Could you explain the user case?

It is not possible to assign colors to the jira tickets but you could use JSM queues to look at the unassigned tickets in the project..  See https://support.atlassian.com/jira-service-management-cloud/docs/what-are-queues/

Hi, Thanks for your response. 

I am looking to give some color to highlight the unattended UNASSIGNED tickets in queue.

Like Marjorie likes this

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