Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Change Status automatically to closed from resolved using Jobs in Script runner in Jira data center

jakeeryasmin September 6, 2023

Hai team,

By using "Create Jobs" in Script runner, we need to change the status of the ticket automatically to closed from resolved.

Any Suggestions?

Thanks,

2 answers

0 votes
Anna Goff
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 6, 2023

You can create an Escalation service Job. Set the JQL Query to the appropriate criteria and then select the workflow transition that transitions from Resolved to Closed.

0 votes
Marc Koppelaar - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 6, 2023

Hi @jakeeryasmin 

Why use script runner?

You could easily achieve this with Jira automation.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events