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Change Default Request status on Service Desk

Does anyone know how to change the default status options under service desk > requests > Filter?

Currently the default option is 'Open Requests', but you are unable to view any closed requests

1 answer

0 votes

Hi @Tristan Jones ,

welcome to the Atlassian community!

There is an open request so that last selection should be remembered per user basis.

There are some external apps that allow you to implement that. For example

Hope this helps,


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