Cant transition status on Automation

Hoc September 9, 2020

Hello,

 

Im creating a automation rule within the Jira project to transition an issue to 'Work in Progress' but I can't see my transition despite it existing on my next-gen project?

 

I didn't have this issue in the past? Any ideas? Thank you!

 

Snip20200910_117.png

1 answer

0 votes
Fahad Siddiqui
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 9, 2020

@Hoc 

please check the below link may be this will help to fix your issue.

https://support.atlassian.com/jira-service-desk-cloud/docs/when-if-and-then-statements/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events