Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Cannot access service desk

Stan Brubaker
Stan Brubaker
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
October 4, 2018

I just turned on service desk cloud.  I am the site administrator.  I'm in the jira-servicedesk-users.  But, I can't find the service desk.  

 

xxx.atlassian.net is our account.

Comment
Watch
Like Be the first to like this
606 views

2 comments

Stan Brubaker
Stan Brubaker
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
October 4, 2018

Never mind.  I appears in the Jira project list.

Like
Reply
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 4, 2018

@Stan Brubaker, note i redacted your account details as this is a public site and TBH it isn't needed to troubleshoot here.

so is this a standalone JSD instance or are you adding it to say your current JSW instance? when you attempt the URL to your instance what do you get? 

Like
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 4, 2018

ok.

Like
Reply

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events