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Canned response export

Sampath March 26, 2024

Team

 

Please share the steps how to export canned response in jira server environment 

2 answers

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AG
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March 26, 2024

Hello @Sampath 

Kindly refer below link for support of Canned respose.

https://appfire.atlassian.net/servicedesk/customer/portal/11/user/login?destination=portal%2F11

Thanks

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Kishan Sharma
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March 26, 2024

Hi @Sampath 

Natively this functionality is not available at this time. There's a suggestion raised with Atlassian - Enhancement to Canned Response Management - Export or Manage/View All Option 

I would suggest you to vote for it and watch it for further updates. However, one user was able to export the canned responses via REST API, you can find more details in the comment on the suggested link I previously shared.

 

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