We have many customers requesting to see the create date on the customer portal view for their tickets. As well as be able to sort by this field. Today this is not an option for customers in our portal
Atlassian added a simple option to the native Requests page. You can read about it here. It's a basic.
For more demanding customers, we've recently released My Requests Extension for Jira Service Management. I'm a product owner of this app. It provides a dedicated Requests view which allows to display more information to your customers. List of all supported fields you can find in our documentation. This list is still expanding! Re-arrange columns, sorting, exporting etc. are available. We're working also on filters functionality (the same like in the server version).
Hi everyone - in case you haven’t heard, we’re hosting the show of the century on November 10th: High Velocity: ITSM World Tour. This virtual, concert-themed experience...
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