Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can you set different timezones per customer? Will SLAs be recognised accordingly?

pgolebiowski_tacitknowledge_com
pgolebiowski_tacitknowledge_com
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 27, 2024

I am new to JSM and am setting up SLAs. I just realised that we have customers in different timezones. Is it possible to set this per customer? I want to make sure that the SLAs apply correctly for that customer (e.g. 9AM - 5PM local time)

 

Thanks

 

Paul

Answer
Watch
Like Be the first to like this
36 views

0 answers

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events