Does anyone know if it is possible to just display all the assets a user has assigned to them in Insight on the Agent view for incidents and requests.
This is a handy way in our current system we have for when we have move and travel tickets for artists where an Agent can use the viewable list as a cross check to ensure all assets are in the correct locations.
Is something like this possible?
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event