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Can you attach an email to a software project the same as a service project?

Caleb Erickson
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March 19, 2024

Essentially wondering this because I want to do a power automate flow based off of a bookings page. That way when an appointment is booked then it will create a ticket in Jira for us. Would there be any additional costs as well? 

Thanks!

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Melo
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March 24, 2024

Hi @Caleb Erickson Welcome to the community! 
You can set up a configuration to create issues and comments from email in Jira (Work Management, Software) not using a JSM project. Although it might not exactly match what you're looking for. For more details, check out: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

I hope this helps!

Cheers,

Melo

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