Hi @Rob ,
as workflows are linked to issue types, it is not possible to have a different workflow for different request types from the same issue type (wow, that sentence confuses me.. :'D )
So you will have to create a separate issue type for every workflow, or add conditional transitions based on request types in the same workflow (please don't do that unless you have a very minor dissimilarity / corner case for your workflow)
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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