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Can you add Customers and Users to organizations?

I have recently expanded my user base allowing on group to have their own Service Management project.  As an unintended byproduct, those specific users no longer show up in user filters that I am using to collect and categorize other Service Management issues. Can a user be added to an organization like a customer or should they no longer enter issues?

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Published in Jira Service Management

Improving the Create Issue Experience in Jira Service Management Cloud

Hello everyone!  We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen.  We have just starte...

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