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Can we send SMS from Jira service management??

Can we send SMS from Jira service management?

Use case:

-- Whenever an issue is created/updated related to a Customer, we would like to send an SMS to the Customer ( mobile  no provided ) from Jira Service management ( Server/DC)'s Issue screens.


Appreciate any help.

1 answer

Thanks @Brant Schroeder . Do you have any suggestion for a specific app which could address our requirement ( for SERVER/DC version)?

Brant Schroeder Community Leader Feb 11, 2021

I believe that the only option for server is JEMH.  It is a very robust app and has been around for a long time.  You should start there.

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