can you please help me, if we can have notification option in customer Help center portal along with mail alert, I want if customer raise 1 ticket, and customer is on help center portal, and user commented/resolved their ticket, they should get alert notification on help center portal, like popup or anything,?? is it possible?? if yes can you please let me know.
You can achieve this with a new add-on In-App Customer Portal Notifications for Jira
Add-on has an advanced configuration for each Jira project and is very convenient for portal customers.
Support is very helpful and is in search of new features, so your suggestions will be welcomed.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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