Dear Community,
can you please help me, if we can have notification option in customer Help center portal along with mail alert, I want if customer raise 1 ticket, and customer is on help center portal, and user commented/resolved their ticket, they should get alert notification on help center portal, like popup or anything,?? is it possible?? if yes can you please let me know.
Hello Sunil,
You can achieve this with a new add-on In-App Customer Portal Notifications for Jira
Add-on has an advanced configuration for each Jira project and is very convenient for portal customers.
Support is very helpful and is in search of new features, so your suggestions will be welcomed.
This feature does not exist. However there is a suggestion that you might want to watch and vote for - JSDCLOUD-9285
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.