Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can we assign different priority names to different projects using Translate priorities?

We are trying to change the names of priorities from Highest, High...etc to Critical, Major...etc. I can see we can achieve this using Translate priorities. 


However, this is changing not only Jira Service Desk project but all other internal dev JIRA projects.


How can we make this change only to JSD specific projects? We tried to see if there scheme for priority field but it looks like it is unavailable.

Hope there is someone who has done this without using marketplace add-ons.

2 answers

1 accepted

0 votes
Answer accepted
Dave Liao Community Leader Sep 05, 2020

@Shashi Matha - hi Shashi! Unfortunately, translating priorities impacts those values across your entire Jira instance.

Workaround: If you want project-specific Priority values, consider creating a "Importance" custom field, and have project contexts for each set of values you want. (Jira lets you create your own "Priority" field but since you can't get rid of the system one, any JQL queries will refer to the field by its ID, which isn't the most user-friendly.) 

I would also vote on JRACLOUD-3821 so Atlassian hopefully implements priority schemes in Jira Cloud.

Thanks! Looks like this is not getting done even after two years. 

Like # people like this
Dave Liao Community Leader Jul 31, 2022


Like Dylan Kogut likes this

@Dave Liao Is there a reason that Jira is so reluctant to implement this? 

Dave Liao Community Leader Aug 02, 2022

@Dylan Kogut - I'm sure Atlassian has a complex formula to figure out what's actually worth working on.

It probably looks like this:

(thanks to my coworker for sharing that with me this week!)

Hi @Shashi Matha 

Translations are language-based, rather than project-based.

So for example, if the priority is set to Critical for Spanish, it will show as Critical in all projects if you also change your user account's language to Spanish.

Priority Schemes aren't available in Cloud - see JRACLOUD-3821 to vote/follow this suggestion.

Without an app, your options are limited - this is how I'd do it:

  • Custom Field: Use a custom field - such as a Select List (single choice). Having a custom priority field will allow you to have custom options per project using Custom Field Contexts
  • Automation: This is an extension of the Custom Field option, if you want different users to see different wording. Still create the custom field, but set the values based on the Priority field. So for example if "Highest" is chosen in the Priority field, have an automation rule which automatically sets the custom field to "Critical".


Suggest an answer

Log in or Sign up to answer
Site Admin

Atlassian Community Events