Can watchers be automatically assigned to Request Types?

Hi,

I'm assigning an Assignee to Service Desk Issues via a Workflow per Request Type.

Can I add additional watchers per Request Type too? I don't see an option for this via the Workflow.

Thanks in advance for any tips!

Cheers,

Mick

1 answer

1 vote

Answer accepted

Have a look at Automation under Project settings > Project automation.

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Belated thanks for this Jack. :)

Last time I tried to find a way to do this I was going via the Edit Workflow option on individual request types without luck.

That (new?) option to go via Project Settings -> Project automation is great. Set up some other useful automations too!

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