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Can the Requests button be renamed?

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Hi @Emma Ivarsson ,

unfortunately, using builtin feature you can't do that. Here what you can customize at customer portal side https://support.atlassian.com/jira-service-management-cloud/docs/what-can-i-customize-about-the-help-center/

You can try the following app https://marketplace.atlassian.com/apps/1218481/refined-for-jira-cloud?hosting=cloud&tab=overview

Hope this helps,

Fabio

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