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Can't view issue or kanban board

This just started happening a couple hours ago. When I go to an issue, I briefly see the issue before I see the following take up the screen instead.

Screen Shot 2021-01-22 at 2.46.13 PM.png

I haven't found anything w/ that error code. I also can't see my kanban board. It just shows the following after 'fully loading'.

Screen Shot 2021-01-22 at 3.21.59 PM.png

I've tried to log out and back in w/ no luck. I checked the jira status site, and everything's shown as operational. I don't know what's wrong.

3 answers

1 accepted

0 votes
Answer accepted

Seems like things resolved over the weekend. Still don't know what happened/what was the issue, but no need for further inquiry.

*this is not an answer; just updating w/ data I've found

This is an error I see in the developer console:

Uncaught Exception { name: "NS_ERROR_FILE_NO_DEVICE_SPACE", message: "", result: 2152857616, filename: "https://d12ramskps3070.cloudfront.net/atl-vertigo--shard-jir…=true&jag=true&jaguser=true&locale=en-US&sd_operational=true", lineNumber: 4205, columnNumber: 0, data: null, stack: "@https://d12ramskps3070.cloudfront.net/atl-vertigo--shard-jira-prod-us-6--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/o2joag/b/24/a70575803ee40351a7a891038fe0ac7d/_/download/contextbatch/js/greenhopper-rapid-non-gadget-lwf-board,gh-rapid-lwf-board,jira.global,atl.general,jira.general,atl.global,com.pyxis.greenhopper.jira:rapid-board-work-page,gh-rapid-config-lwf-board-deferred,jira.webresources:mentions-feature,com.atlassian.jira.plugins.jira-development-integration-plugin:devstatus-dialog-resources-ctx,-jira.heritage/batch.js?agile_global_admin_condition=true&feature-enable-ip-allowlisting-alerts=true&jag=true&jaguser=true&locale=en-US&sd_operational=true:4205:1147\nl@https://d12ramskps3070.cloudfront.net/atl-vertigo--shard-jira-prod-us-6--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/o2joag/b/24/0b596642a468ee45bc4bb82e69b40517/_/download/contextbatch/js/jira.heritage/batch.js?jag=true&locale=en-US:6:2054\ns/<@https://d12ramskps3070.cloudfront.net/atl-vertigo--shard-jira-prod-us-6--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/o2joag/b/24/0b596642a468ee45bc4bb82e69b40517/_/download/contextbatch/js/jira.heritage/batch.js?jag=true&locale=en-US:6:2480\n" } 

 

0 votes
Jack Community Leader Jan 22, 2021

Are others experiencing this behavior? Have you tested with another browser?  If this persists contact Atlassian Support. 

I do believe I tested w/ at least another browser, but it looks like whatever was the issue got fixed over the weekend b/c things work now. Thanks for responding.

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