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Can't view Ticket details

Shamalee Kariya
Shamalee Kariya
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June 3, 2024

Hi All,

I cannot view any ticket details in Jira. I can see the jira board though. Anyone else having the same issue? 

 

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Shamalee Kariya
Shamalee Kariya
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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June 3, 2024

2024-06-04_08-43-58.png

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Omar Casillas
Omar Casillas June 3, 2024

Hey there! Yes, same here. We've had this issue for about 30 minutes now. We're also unable to generate a support ticket. 

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Joseph Chung Yin
Joseph Chung Yin
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June 3, 2024

@Shamalee Kariya 

Welcome to the community.

There was an active incident (resolved now) on on the Atlassian Cloud env which impacted a set of cloud product for multiple customers.  I will review/check the following page when you never encounter another similar issue in the future -

https://status.atlassian.com/

Hope this helps.

Best, Joseph Chung Yin

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