Hi. I've Jira servicedesk on premis. Want to update Licenses but can't reach the menu, cause of "Loading app details.." and then the page stucks.
How can I troubleshoot that?
Hi @Beso Tsiklauri ,
welcome to the Atlassian community!
It could be an issue with the Marketplace connection.
Try switching UPM to offline mode, maybe this will help if something is related to network.
To disable the UPM connection to the Marketplace:
Please let me know if it solves your issue.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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