Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't report on any SLA data

I want to report on SLA data but I can't.
There is no option to select 'breeched date'.

I have seen in a previous Jira Service Management Knowledge base you can select a pie chart and then search for breeched dates.

For me breeched dates doesn't appear

2 answers

0 votes
Jack Community Leader Jan 25, 2021

OOTB there is not breach date. You can report on breached in a binary context (yes/no). You mention seeing previous KB. Can you share this detail?


When logging a question on this portal it provides selected KB articles   This is the one I read.


I don't quite follow 'binary context' meaning.  Could you expand on this please?

@Pritesh Gohil -

I agreed with what Jack stated.  Please share the KB if you have the link still.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

133 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you