Based on your responses to other two community leaders' suggestion, I would recommend you to submit a support request with Atlassian Support (https://support.atlassian.com) for them to provide additional analysis as they will have access to the logs for trouble-shooting process.
If you have the right to create rule associated to a project, then you should have the right to delete or disable the rule that you created. Lastly, it doesn't make sense that once you disable the rule, the rule is automatically re-enable by itself.
I will be interested to hear what Atlassian Support has to say about your issue. Please post their responses once obtained.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Hi @Karthik Murali ,
What is the specific manifestation of the inability to disable automation rules you mentioned?
company-managed projects or team-managed project?
Hi @Karthik Murali and welcome to the community!
I recently noted a new option on my Jira cloud site for automation, it is the field Who can edit this rule?
Does your site have this option? If so can you review if your user is listed or part of a group listed on that field?
Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
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