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Can some will help me on my error which i am facing if i go to configure the Channels in Project

Sreenadh January 2, 2023

Hi,

Can some will help me on my error which i am facing if i go to configure the Channels in Project.

Please find the attached screenshot3.PNG

1 answer

1 accepted

2 votes
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2023

hI @Sreenadh 

  • Click on the three dots
  • Click on configure email request types
  • Select the request type which will be used when a customer sends an email

config email rt.png

 

Sreenadh January 2, 2023

Hi @Alex Koxaras _Relational_ 

Please check my attached screenshot. i don't see any kind of Configure email request types options

Thanks,4.PNG

Thanks,

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2023

Then click:

create rt for email.png

Sreenadh January 2, 2023

Sure. it is working fine.

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2023

Nice! Can you please mark my answer as accepted in order to help others?

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