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Can raising private requests be disabled?

Joanna Godniak
Joanna Godniak December 16, 2021

I was wondering if raising private requests in the "Share with" field be disabled/removed for Jira customers. We want to prevent a situation where customer will raise a private request instead of the one where whole organization could see.

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Brant Schroeder
Brant Schroeder
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April 7, 2022

@Joanna Godniak Welcome to the Atlassian community

There is no way to disable this in Jira Service Management.  There is a feature request for this that you can vote for.  https://jira.atlassian.com/browse/JSDCLOUD-4473

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