All plugin can be enabled or disabled but
We have some problems with Jira Service Desk plugin in jira 8.5.1
We've download Jira Service Desk plugin but it cannot be enabled.
In logs we get this exception :
[c.a.p.osgi.factory.OsgiPluginInstalledHelper] Cannot determine required plugins, cannot resolve bundle 'com.intenso.jira.plugins.jsd-extender'
How can I solve this issue?
There might be some other party plugin causing this issue.
To rule this out, you can try the steps below
$JIRA-Home/plugins/installed-pluginsdirectory but JIRA will start without any plugins
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events