My company is using JIRA as our ticketing system but now I want to start building a time tracking for SLA contracts and I need to see when individual steps were updated not only the last updated value.
Open: 2021/01/01 11:00:00
Response: 2021/01/01 13:00:00
Workaround: 2021/01/01 15:00:00
Resolved: 2021/01/01 17:00:00
Currently, I only see the last updated date.
I agreed with @Ismael Jimoh statement of looking at issue history section. However, if don't want to use issue history, you will need to do the following customizations in your project's WF to achieve your needs (assuming I read your ask correctly):
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
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