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Can i move the entire queue to a different project? (JSM to JS)

Pooja Sree September 1, 2023

I want to move the entire queue from JIRA service management to JIRA software. Please let me know if there is a way to do so. 

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Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 1, 2023

@Pooja Sree

 

Are you saying you want to move all the tickets in a queue to a different project? Or that you want to you want to create the same queue in a different project?

 

Thanks,

 

 

Kian

Pooja Sree September 1, 2023

Yes, i want to move all the tickets in a queue to a different project @Kian Stack Mumo Systems 

Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 1, 2023

@Pooja Sree

 

That shouldn't be too hard. You should write a JQL filter that matches what is in your Queue.

 

Once you have that written, use the bulk change feature to move all the tickets into the project/issue type you want.

 

Thanks,

 

Kian

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Mikael Sandberg
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Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 1, 2023

Just to add to @Kian Stack Mumo Systems answer, when you are in the queue with the requests/issues that you want to move, just click on the Open in issue navigator icon up in the right-hand corner. From there you can do the bulk move.

Screenshot 2023-09-01 at 8.34.12 AM.png

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