Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can free version of JSM be used with free versions of Jira software, Bitbucket and Confluence?

Hi, we are already using free versions of Jira software, Bitbucket and Confluence, when we created a free version of Jira Service Management project, the features were limited, we weren't able to add agents and so on. is it there any limit to use free versions of Atlassian products , for example, only 3 atlassian products are allowed for free ?Screenshot 2021-05-03 at 12.54.13 PM.pngScreenshot 2021-05-03 at 12.52.50 PM.png

1 answer

Hello @Lavanya you should be able to use all free versions together just keep in mind that in the free version you can have only 3 JSM agents and your jira admins use a license so make sure you keep those to the minimum. You shouldn't need more than one for 10 users which is the maximum for the other products

@Hernan Halabi - Elite IT Consulting Group Thank you. The problem was that we already have 10 users, so in this case we are not able to use the free version of Jira Service Management. In the cloud-free plan, it is mentioned 10 users or 3 agents, thats were I was confused. For now we are trying to reduce the users to 7 and check if we can avail the free version of JSM. Will get back to on this.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,558 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you