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Can clients watch pages for updates in customer portal?

In the Jira Service Desk customer portal, is it possible for customers to "watch" pages for updates and receive an email notification when changes are made to a page?


We have a page that we update monthly with featured new releases and it would be great to let clients subscribe to updates made to that page. 

1 answer

Hello @Laura Packard I hope this finds you well. 

I would have to ask is this user internal customer or external. I believe if it is internal you can have them set to watch the article as they are internal users to Confluence. I have not seen this with external customers. This is something you might be able to handle with an app add-on. 

As far as out of box experience I am not sure that is something that can be achieved at the portal level. 

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