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Can auto create a issue in JSM from Opsgenie incident?

I need to auto create a ticket incident/problem from a incident on Opsgenie. 

1 answer

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Pramodh Community Leader Jan 21, 2021

Hi @Jorge Luis Ortiz 

It is possible. Please follow the documentation here https://docs.opsgenie.com/docs/jira-integration 

Thanks,
Pramodh

@Pramodh the steps are the same to integrate with Jira Software and Jira Service Management?

Pramodh Community Leader Jan 21, 2021

Yes, https://docs.opsgenie.com/docs/jiraservicedesk-integration

In the Jira link, there are screenshots, it could be helpful.

Thanks,
Pramodh

Pramodh Community Leader Jan 21, 2021

@Jorge Luis Ortiz 

Happy to help :-)

Please accept the answer if I have answered your question.

Thanks,
Pramodh

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