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Can a viewer role in Jira see all the tickets that were opened in the project they are in?

Vera Valshonok May 16, 2024

Hi Community!

 

Can a viewer role in Jira see all the tickets that were opened in the project they are in? ( not only the once shared with them one by one or the once that have them assigned or opened by them)

1 answer

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Rudy Holtkamp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2024

Hi @Vera Valshonok ,

When you have the browse permission, you can see all issues in a project. Unless a security level is set on an issue. If a user is not in that security level, the user can't see the issue at all.

Which permission he viewer role has is determined by the permission scheme, so plese check that too.

 

Kind regards,

Rudy

Vera Valshonok May 16, 2024

Thanks!

Like Rudy Holtkamp likes this
Vera Valshonok May 16, 2024

In a permission scheme I sont see such a permission that would mention something like - ability to see all the issues in the project.

Rudy Holtkamp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2024

@Vera Valshonok ,

image.png

If you go to project settings > Permissions

You will see the browse projects permission (1) & and the users/groups/project roles that have this permission.

Vera Valshonok May 21, 2024

Thanks

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